Shipping Information

Naoine provides international shipping to customers in many regions around the world, including the United States, Canada, Australia, Europe, and other global destinations.

Order Processing

After your payment has been successfully confirmed, orders are typically prepared and shipped within 1–3 business days (excluding weekends and public holidays).

Once your package has been dispatched, a confirmation email with tracking details will be sent so you can monitor the delivery status.

Delivery Options

We offer different shipping options depending on your location.

Standard Shipping
Estimated delivery time: 7–15 business days

Expedited Shipping (when available)
Estimated delivery time: 3–7 business days

Shipping fees are automatically calculated at checkout based on the shipping address and the selected delivery method. Please note that estimated delivery times may vary due to customs procedures or carrier delays.

Customs and Import Duties

For international orders, customs duties, import taxes, or other local charges may apply depending on the regulations of the destination country. These fees are determined by local authorities and are the responsibility of the customer. They are not included in the product price or shipping cost.

Tracking Your Package

Once the order has been shipped, you will receive an email containing your tracking number. This allows you to check the progress of your shipment during transit.

Delays or Delivery Issues

If your order appears delayed or has not arrived within the expected timeframe, please contact our support team at reply@naoine.com. We will coordinate with the shipping carrier to help resolve the issue as quickly as possible.

Address Accuracy

Please make sure your shipping information is complete and correct when placing your order. Naoine cannot be responsible for delivery problems caused by incorrect or incomplete addresses. If a package is returned to us due to address errors, additional shipping fees may be required for reshipment.