Shipping Policy

🌍 Worldwide Shipping at Naoine

At Naoine, we're thrilled to offer international shipping to a wide range of destinations, including the United States, Canada, Australia, Europe, and many more countries across the globe.

📦 Order Processing

Processing Time: After payment confirmation, we aim to process all orders within 1-3 business days (excluding weekends and holidays).
Once your order is shipped, you’ll receive an email with tracking details so you can easily follow your package's journey.

🚚 Shipping Options & Delivery Times

Standard Shipping: Estimated delivery within 7-15 business days.
Expedited Shipping (if available): Estimated delivery within 3-7 business days.
Shipping Costs: Shipping fees are calculated at checkout based on your location and chosen shipping method.

Please note that delivery times are estimates and can be affected by customs delays or regional shipping factors.

✈️ Customs & Import Fees
For international shipments, customs duties, taxes, and other import fees may apply. These charges are the customer's responsibility and are determined by the customs regulations of the destination country. These fees are not included in the product or shipping costs.

📫 Order Tracking
Once your order has been dispatched, you will receive an email with your tracking number so you can track your package's progress.

❗ Shipping Delays or Lost Packages
If your order is delayed or hasn’t arrived, please contact us at reply@naoine.com. We will work closely with our shipping partners to resolve the issue and ensure your package reaches you as quickly as possible.

📍 Incorrect Address Disclaimer
Please double-check your shipping details when placing your order. Naoine is not responsible for lost or delayed packages due to incorrect or incomplete address information. If your order is returned to us, additional shipping charges may apply to resend the package.

📧 Get in Touch
If you have any questions or concerns about shipping, feel free to reach out:
Email: reply@naoine.com